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FAQs Q: Do I need a Private Investigator to locate a missing person?A:
Not always, here are some means to locate a
missing person: If you don't succeed at first, don't get discouraged, you may have to contact a professional to obtain the information you need. It never hurts to ask. Q: Why hire an investigator to conduct surveillance? Why not just do it myself or ask a friend to do it for me?A: Surveillance, performed properly, is a science. It is a method in which the truth can be uncovered or exposed. Surveillance, if conducted properly by a licensed investigator, is a record of what actually occurred during the surveillance period and can be used during subsequent litigation. A licensed private investigator is an impartial party to the dispute. A licensed investigator can legally conduct surveillance without fear of being arrested for stalking. Q: How much is an initial consultation?A: ALL initial consultations are FREE. Q: How much will it cost?A:
The cost depends on the services provided. Q: When do I pay?A: It is customary to pay a retainer before a case is initiated. The retainer depends on the case, but is usually two days estimated hourly costs, plus estimated expenses. If the retainer is exhausted, an additional retainer is required. Any unused retainer will be returned at the completion of the case. In the case of database searches, the costs will be estimated and a no more than amount will be requested up front. Any unused amount is returned. Q: How do I pay?A: You can pay with cash, certified check or money order. Though in many cases we recommend a money order, since this leaves no record that can be traced back to you. Q: How long does it take for you to perform the service?A: The actual response time will depend on our current case load but, rest assured, we will handle your case! You will be told the exact start date for your case. This is normally within 3-5 days. You will also be given an estimated completion date. Most cases only last a few weeks at most. Q: If you do not think you can handle a case will you still take it just to go through the motions and collect a fee?A: NEVER! If we do not feel we can handle your case, you will be referred to another agency we feel can handle it. If it is a "lost cause" investigation, we will tell you that up front. If after the warning, you want us to attempt it anyway, we will do our utmost to provide a satisfactory conclusion. Q: Can I expect services in a CONFIDENTIAL manner?A: Of course. There are at times, some things that will require written authorization in order for us to proceed. Credit histories are one example of this type. We treat all clients with respect. The personal information you provide on yourself or your subject are completely secure with us. Q: Do I speak DIRECTLY to the field investigator?A: We Know YOU need to know exactly what is happening with your assignment. Who better to ask than the person who did/is doing the investigation? You don't have to settle for talking with someone who passes on second hand information The investigator who works your case will personally speak with you before, during and after the assignment. We will provide our findings to you, your supervisor, your attorney, or anyone else you authorize us to speak with. Q: How will I be able to contact my investigator during the time he is working on my case?A:
All of our investigators are professionals who can
and will communicate with you or your designated
representative. We will always provide you with
information and immediate feedback allowing you to
make sound and economical decisions. Q: Will I receive documentation (written surveillance reports, video, interview forms, etc.) in a timely manner?A: We will provide you with a clear, concise, and well written interim reports weekly of our findings. Our Daily Activity Logs show exactly what was being accomplished on your case with start and end times of surveillance, telephone calls and miscellaneous activities. They also show the beginning and ending mileage for any travel. A final report will be provided 2-3 days after completion of the investigation. We will provide it to you by any means you desire - fax, e-mail, overnight or US Postal Service. The case is as important to us as we know it is to you. Q: Will I receive a written bill?A: The billing form we provide you lists the length of time spent on each activity, mileage and expenses. Q: Do you guarantee success in obtaining my desired results or in finding individuals?A:
In a word, NO! Our investigators do their best to
achieve the desired results in an accurate and
timely manner. These results may not always be
what you either hoped for or expected. The subject
may not be doing anything wrong, but all
activities will be monitored and we will do our
best within the framework of the law to achieve
the desired results. Questions for AttorneysQ: Are you constantly bombarded with visits or phone calls from sales, marketing, and other "representatives" of investigative agencies? Isn't it annoying?A: Wade Thomas & Associates respects you and your time. If we call it is to make an appointment to visit you at your convenience. During the appointment, you will meet with a licensed investigator who will be able to speak intelligently about your cases and future assignments. You will NEVER be visited by a commissioned sales representative! We don't have a need for them - therefore, we don't employ them. Q. Are you currently paying BIG BUCKS to the one of the BIG Firms, and not receiving much in return?A: We will offer you a money savings plan on each case you assign us. We promise to provide you with a professional product at a cost laid out before hand and which you authorize before we begin. General Questions About Being a Private InvestigatorQ: Is being a Private Investigator dangerous?A: Yes, it can be dangerous, but we like to say "being a PI is 95% boredom and 5% sheer terror." Normally, the job is not as dangerous as that of a police officer, since the majority of the time an investigator knows what and who he is dealing with. There are times however, when the unexpected does happen, and at that point the investigator must rely upon his or her training, as well as instincts. **Don't see your question here, visit our contact page! |
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Thomas & Associates Copyright © 2003 Wade Thomas & Associates. All Rights Reserved. |
